{"id":215786,"date":"2023-08-11T15:57:18","date_gmt":"2023-08-11T21:57:18","guid":{"rendered":"https:\/\/cincinnatizoo.wpengine.com\/?page_id=215786"},"modified":"2026-02-11T18:59:30","modified_gmt":"2026-02-12T00:59:30","slug":"zoo-access-for-all","status":"publish","type":"page","link":"https:\/\/cincinnatizoo.org\/plan-your-adventure\/zoo-access-for-all\/","title":{"rendered":"Zoo Access for All"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<h2>We seek to include all members of our community regardless of economic status or other limiting factors.<\/h2>\n<p>The Cincinnati Zoo &amp; Botanical Garden\u2019s Zoo Access for All program is designed to encourage families and individuals of all backgrounds to visit our world-class organization to build lifelong and multi-generational memories. We are committed to inspiring every visitor with wildlife every day, and we believe everyone should have the opportunity to experience and cultivate a positive connection to wildlife and wild places.<\/p>\n<div>\n<p>Please see below for our many resources, policies, and tips to make your Zoo visit as fun and comfortable as possible. (Updated 5\/3\/2023)<\/p>\n<\/div>\n<p>[\/vc_column_text]<a class=\"button\" data-aos=\"fade-up\" href=\"\/plan-your-adventure\/#faq-today\" target=\"_self\" role=\"button\" aria-label=\"\" title=\"\">General Zoo Information<\/a><a class=\"button\" data-aos=\"fade-up\" href=\"https:\/\/store.cincinnatizoo.org\/webstore\/shop\/ViewItems.aspx?CG=1&C=ga#691418\" target=\"_blank\" role=\"button\" aria-label=\"\" title=\"\">Reserve an Electric Wheelchair for Your Visit<\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div data-aos=\"fade-up\" class=\"image-block themed\"><a href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2023\/09\/Access-Welcome-Center.pdf\" target=\"_blank\"><img decoding=\"async\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2023\/10\/Capture.png\" alt=\"Zoo Access Welcome Center Sign\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 812px; --smush-placeholder-aspect-ratio: 812\/1231;\" \/><\/a><\/div><!-- .img-block -->[vc_column_text]<\/p>\n<h6>Official Sponsor of Diversity and Inclusion:<\/h6>\n<p>[\/vc_column_text]<div data-aos=\"fade-up\" class=\"image-block themed\"><img decoding=\"async\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2023\/09\/SSA_group_w_tagline_2C_RGB-e1695603835436.png\" alt=\"sea group logo\" style=\"--smush-placeholder-width: 200px; --smush-placeholder-aspect-ratio: 200\/220;max-width:180px;\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/><\/div><!-- .img-block -->[\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8221;bg-grey wave-bg&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3>The Zoo Offers:<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<ul>\n<li>Adult changing tables<\/li>\n<li>Sensory-friendly restrooms<\/li>\n<li><a title=\"\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2026\/02\/Sensory_Map-2-11-26.pdf\" target=\"_blank\" rel=\"noopener\">Sensory Maps<\/a><\/li>\n<li><a title=\"Social Narratives\" href=\"https:\/\/cincinnatizoo.org\/plan-your-adventure\/zoo-access-for-all\/#zooaccess2\" target=\"_self\" rel=\"noopener\">Social Narratives<\/a><\/li>\n<li><a title=\"Zoo adventure planning map\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2026\/02\/Adventure_Ma-2-11-26-pdf.pdf\" target=\"_blank\" rel=\"noopener\">Zoo Adventure Planning Map<\/a><\/li>\n<li><a title=\"Zoo adventure planning choices\" href=\"http:\/\/cincinnatizoo.org\/wp-content\/uploads\/2018\/08\/Access-Zoo-Zone-Choices-Sheets-Revised.pdf\" target=\"_blank\" rel=\"noopener\">Zoo Adventure Planning Choices<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<ul>\n<li>Access Pass for rides &amp; experiences<\/li>\n<li><a href=\"http:\/\/cincinnatizoo.org\/wp-content\/uploads\/2023\/11\/ZooVisual-Supports-and-Rules-2019.pdf\">Zoo Visual Supports and Rules<\/a><\/li>\n<li>Sensory bags filled with oral motor chewy tubes, fidgets, noise-canceling headphones, sunglasses, etc. (Available for check-out at the Welcome Center)<\/li>\n<li>2 <a title=\"Calming rooms\" href=\"http:\/\/cincinnatizoo.org\/wp-content\/uploads\/2020\/01\/Calming-Room-Social-Narrative.pdf\" target=\"_blank\" rel=\"noopener\">Calming rooms<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<\/p>\n<ul>\n<li>Calm spaces throughout the Zoo (6 total, including the Vine Street Village Calming Room)<\/li>\n<li>Financial assistance for schools through the <a href=\"https:\/\/cincinnatizoo.org\/education\/school-programs\/living-classroom-education-access-fund\/\">Living Classroom Education Access Fund<\/a><\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]\n    <div class=\"large-portal\" data-aos=\"fade-up\">\n        <div class=\"large-portal__image\">\n            <img decoding=\"async\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2020\/09\/Wyatt2020-Photo-credit-Pat-Story.jpg\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 1920px; --smush-placeholder-aspect-ratio: 1920\/1080;\">\n        <\/div>\n        <div class=\"large-portal__content\">\n            <h3 class=\"large-portal__title\"><\/h3>\n            <p>The Cincinnati Zoo &amp; Botanical Garden, in partnership with Cincinnati Children\u2019s Hospital Medical Center (CCHMC), has been working to become the most welcoming, accessible, and inclusive Zoo for individuals with developmental disabilities and their families.<\/p><\/div>\n        <svg width=\"0\" height=\"0\" viewBox=\"0 0 100 100\">\n        <defs>\n            <clipPath id=\"large-portal-clip\" clipPathUnits=\"objectBoundingBox\">\n            <path d=\"M 1,0 L 1,1 L 0.04,1.002 C -0.002,0.898 0.098,0.304 0.03,0 L 1,0 L 1,0 L 1,0 L 1,0 L 1,0 L 1,0 L 1,0 L 1,0 Z\"><\/path>\n            <\/clipPath>\n        <\/defs>\n        <\/svg>\n        <svg width=\"0\" height=\"0\" viewBox=\"0 0 100 100\">\n        <defs>\n            <clipPath id=\"large-portal-clip-mobile\" clipPathUnits=\"objectBoundingBox\">\n            <path d=\"M 0,0.038 C 0.236,-0.002 0.698,0.068 1.002,0.022 L 1,1 L 0,1 L 0,0.038 Z\"><\/path>\n            <\/clipPath>\n        <\/defs>\n        <\/svg>\n    <\/div>[\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column]<div id=\"zooaccess2\" class=\"anchor\"><\/div><h2 class=\"header-with-image\" data-aos=\"fade-up\"><img decoding=\"async\" data-src=\"\/wp-content\/themes\/source\/assets\/icons\/heading-icons\/si-magnifying-glass.svg\" alt=\"icon of magnifying-glass\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/>Social Narratives<\/h2>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><a title=\"Going to the Zoo Social Narrative\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/10\/Going-to-the-Cincinnati-Zoo-Social-Narrative-2025_1.pdf\" target=\"_blank\" rel=\"noopener\" data-uw-pdf-br=\"1\" data-uw-pdf-doc=\"\">Going to the Zoo Social Narrative<\/a><\/li>\n<li><a title=\"Going to the Zoo Video Narrative\" href=\"https:\/\/youtu.be\/TW8cii0byZQ\" target=\"_blank\" rel=\"noopener\">Going to the Zoo Video Narrative<\/a><\/li>\n<li><a title=\"Roo Valley Social Narrative\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/10\/Visiting-Roo-Valley-Social-Story-2025.pdf\" target=\"_blank\" rel=\"attachment noopener wp-att-206901\" data-uw-pdf-br=\"1\" data-uw-pdf-doc=\"\">Roo Valley Social Narrative<\/a><\/li>\n<li><a title=\"Roo Valley Video Social Narrative\" href=\"https:\/\/youtu.be\/43BnEFy3-I4\" target=\"_blank\" rel=\"noopener\">Roo Valley Video Social Narrative<\/a><\/li>\n<li><a title=\"Giraffe Feeding Social Narrative\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/10\/Feeding-a-Giraffe-Social-Story-2025.pdf\" target=\"_blank\" rel=\"attachment noopener wp-att-207119\" data-uw-pdf-br=\"1\" data-uw-pdf-doc=\"\">Giraffe Feeding Social Narrative<\/a><\/li>\n<li><a title=\"Giraffe Feeding Video Social Narrative\" href=\"https:\/\/www.youtube.com\/watch?v=RvxR3M0fsEM\" target=\"_blank\" rel=\"noopener\">Giraffe Feeding Video Social Narrative<\/a><\/li>\n<li><a title=\"Blakely\u2019s Barnyard Bonanza Social Narrative\" href=\"http:\/\/cincinnatizoo.org\/wp-content\/uploads\/2018\/08\/Barnyard-packet.pdf\" target=\"_blank\" rel=\"attachment noopener wp-att-200268\" data-uw-pdf-br=\"1\" data-uw-pdf-doc=\"\">Blakely\u2019s Barnyard Bonanza Social Narrative<\/a><\/li>\n<li><a class=\"first-child last-child odd\" title=\"Cheetah Encounter Social Narrative\" href=\"http:\/\/cincinnatizoo.org\/wp-content\/uploads\/2018\/08\/Cheetah-encounter-packet.pdf\" target=\"_blank\" rel=\"attachment noopener wp-att-200269\" data-uw-pdf-br=\"1\" data-uw-pdf-doc=\"\">Cheetah Encounter Social Narrative<\/a><\/li>\n<li><a title=\"Playground Phrases\" href=\"http:\/\/cincinnatizoo.org\/wp-content\/uploads\/2022\/02\/Eagle_Scout_2-1-22-01-scaled-1.jpg\" target=\"_blank\" rel=\"noopener\">Playground Phrases<\/a><\/li>\n<li><a title=\"Jack O'Lantern Glow Social Narrative\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/10\/Jack-O-Lantern-Glow-Social-Narrative-2025-1.pdf\" target=\"_blank\" rel=\"noopener\">Jack O&#8217;Lantern Glow Social Narrative<\/a><\/li>\n<li><a href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/10\/Going-to-PNC-Festival-of-Lights-at-the-Cincinnati-Zoo_1.pdf\">PNC Festival of Lights Social Narrative<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"video-block\" type=\"youtube\" data-aos=\"fade-up\"><div class=\"video-block__play\">     \n      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n        <path id=\"Polygon_1\" data-name=\"Polygon 1\" d=\"M38.521,6.129a4,4,0,0,1,6.957,0l35.13,61.9A4,4,0,0,1,77.13,74H6.87a4,4,0,0,1-3.479-5.974Z\" transform=\"translate(74) rotate(90)\" fill=\"#fff\"\/>\n      <\/svg>\n      <\/div>\n      <div class=\"video-embed\"><iframe class=\"videoblock__iframe lazyload\" title=\"video of \"  data-src=\"https:\/\/www.youtube-nocookie.com\/embed\/TW8cii0byZQ?rel=0&modestbranding=1\" width=\"560\" height=\"315\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" webkitallowfullscreen mozallowfullscreen allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" data-load-mode=\"1\"><\/iframe><\/div>\n    <\/div>[\/vc_column][\/vc_row][vc_section el_class=&#8221;bg-grey wave-bg&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3>Resources<\/h3>\n<p>[\/vc_column_text]<div id=\"zooaccess3\" class=\"anchor\"><\/div><div class=\"accordions themed accordion-list\" role=\"tablist\"><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\">Cincinnati Zoo &amp; Botanical Garden\u00a0<strong class=\"first-child last-child odd\">CELEBRATES\u00a0<\/strong>the diversity of our plants &amp; animals, staff, visitors, and community. We believe the Zoo should be a place where everyone can be themselves. We strive for the Zoo to be a place where differences are recognized, welcomed, and celebrated through our culture, processes, programs, and very presence in the community.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\"><i class=\"last-child odd\">Locations: Vine Street Village\u00a0and\u00a0Mai Thai\u2019s Market\u00a0<\/i><\/p>\n<p class=\"even\">The Cincinnati Zoo &amp; Botanical Garden\u2019s Calming Rooms have been designed for visitors with sensory sensitivities and\/or developmental disabilities, who may need a quiet space to help regulate their bodies during a Zoo visit.<\/p>\n<p class=\"odd\">The Calming Rooms were created in collaboration with the Cincinnati Children\u2019s Hospital LEND program, and the University of Cincinnati. Experts from these local institutions assisted in the creation of the rooms, and choosing the items and tools inside. These items include: dimming lights, a rocking chair, crash pad, projector with calming images, bubble wall, stereo, vibrating pillow, Time Timer, weighted lap pad, and more!<\/p>\n<p class=\"even\">Each Calming Room can accommodate one family at a time, on a first-come, first-serve basis. To utilize the Calming Room at any point during your Zoo visit, please contact any employee, visit the Welcome Center, or call our Visitor Experience team at 513-475-6198. They will give you directions to meet an employee in the entry area. The door to the Calming Rooms is locked and can only be accessed by an employee. If the Calming Room is in use when you request it, the Visitor Experience team will advise alternative locations for a calm space.<\/p>\n<p class=\"odd\">For more information on the Calming Rooms, please check out these resources:<\/p>\n<ul class=\"last-child even\">\n<li class=\"first-child odd\">Calming Room \u2013\u00a0<span style=\"color: #993300;\"><a class=\"first-child last-child odd\" style=\"color: #993300;\" title=\"Social Narrative\" href=\"http:\/\/cincinnatizoo.org\/wp-content\/uploads\/2020\/01\/Calming-Room-Social-Narrative.pdf\" target=\"_blank\" rel=\"noopener\" data-uw-pdf-br=\"1\" data-uw-pdf-doc=\"\">Social Narrative<\/a><\/span><\/li>\n<li class=\"last-child even\">Calming Room \u2013<span style=\"color: #993300;\"><a class=\"first-child last-child odd\" style=\"color: #993300;\" title=\"Information for Parents &amp; Caregivers\" href=\"http:\/\/cincinnatizoo.org\/wp-content\/uploads\/2020\/01\/Calming-Room-Information-for-Parents-Caregivers.pdf\" target=\"_blank\" rel=\"noopener\" data-uw-pdf-br=\"1\" data-uw-pdf-doc=\"\">Information for Parents &amp; Caregivers<\/a><\/span><\/li>\n<\/ul>\n<p><a class=\"image-link\" href=\"http:\/\/cincinnatizoo.wpengine.com\/wp-content\/uploads\/2020\/01\/Calming-Room-main-photo-scaled.jpg\"><img decoding=\"async\" class=\"alignnone size-large wp-image-204644 lazyload\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2023\/12\/Calming-Room-main-photo-1024x537.jpg\" alt=\"Calming Room - main photo\" width=\"640\" height=\"336\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 640px; --smush-placeholder-aspect-ratio: 640\/336;\" \/><\/a><\/p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\">Show your food assistance card \u2013 SNAP (Supplemental Nutrition Assistance Program) \u2013 to receive discounted admission tickets, rides tickets, membership, or rentals through our Zoo Access for All program. You must have a valid SNAP card and a valid matching photo ID to purchase admission tickets, rides tickets, membership or rentals. Admission tickets and Admission + Rides Package tickets may be purchased online. Please have valid SNAP card and a valid matching photo ID ready to present at the front gates upon your arrival. (Limit of 10 admission tickets and 10 rides tickets purchased per visit with SNAP card. For discounted rental information, see the &#8220;Mobility Needs&#8221; section.).<\/p>\n<p class=\"even\"><strong class=\"first-child last-child odd\">General Admission Ticket Prices<\/strong><\/p>\n<p class=\"odd\">Adults (13-61) \u2013 $6<\/p>\n<p class=\"even\">Child\/Senior (3-12 or 62+) \u2013 $3<\/p>\n<p class=\"odd\">Parking \u2013 $1<\/p>\n<p class=\"even\"><strong class=\"first-child last-child odd\">Attractions Ticket Prices<\/strong><\/p>\n<p class=\"odd\">Train <em>(single ride) <\/em>\u2013 $2<\/p>\n<p class=\"even\">Carousel <em>(single ride) <\/em>\u2013 $1<\/p>\n<p class=\"odd\">Unlimited Rides Package \u2013 $4<\/p>\n<p><strong>Admission + Rides Package Prices<\/strong><em>\u00a0(includes admission and unlimited rides on Train and Carousel)<\/em><\/p>\n<p>Adult Ride Package (13-61) &#8211; $10<\/p>\n<p>Child\/Senior Ride Package (3-12 or 62+) &#8211; $7<\/p>\n<p class=\"even\"><strong class=\"first-child last-child odd\">Membership Pricing<\/strong><\/p>\n<p class=\"odd\">Zoo for All (Family Standard) Membership \u2013 $50<\/p>\n<p>Zoo for All + Rides Membership <em>(<\/em>includes admission for listed members and unlimited rides<em>)<\/em> &#8211; $75<\/p>\n<p class=\"last-child even\">SNAP cards from any state may be accepted. This is the only membership offered through this program. Discount cannot be applied to previously purchased memberships. Membership must be purchased and renewed in person at the zoo, and can not be purchased or renewed online or over the phone. Email <a class=\"first-child last-child odd\" href=\"mailto:membership@cincinnatizoo.org\" aria-label=\"send an email to membership@cincinnatizoo.org\" data-uw-rm-vglnk=\"\">membership@cincinnatizoo.org<\/a>\u00a0with any further questions or concerns. P-EBT, WIC, and Medicaid cards do not qualify for this program.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"even\">As the #1 family attraction in Cincinnati, we are excited to expand upon our already offered <a href=\"https:\/\/cincinnatizoo.org\/education\/school-programs\/living-classroom-education-access-fund\/\">Living Classroom Education Access Fund<\/a> to provide similar experiences to families and individuals and we are dedicated to making the Zoo more accessible to low-income, at-risk, and\/or under-served children and families.<\/p>\n<p class=\"odd\">Thanks to our sponsors and the Living Classroom Education Access Fund, financial assistance is available to under-resourced schools in our target area. Eligible schools can receive free field trips and programming.<\/p>\n<p class=\"last-child even\">Our Field Trip, Zoo on the Move, and Wild Chat programs are state standards aligned, led by highly qualified educators, and incorporate encounters with our ambassador animals. Find out more about the\u00a0Living Classroom Education Access Fund\u00a0and our\u00a0school programs.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><p>Show your official Big Brothers\/Big Sisters \u201cBIG\u201d card to receive 50% off of general admission tickets to the Cincinnati Zoo &amp; Botanical Garden. You must show your valid Big Brothers\/Big Sisters identification card and photo ID in order to purchase tickets (limit of 2 tickets). Must be purchased in person at the Zoo. Not valid during discounted ticket promotions, such as Penguin Days.<\/p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"even\">The Cincinnati Zoo &amp; Botanical Garden, in partnership with Cincinnati Children\u2019s Hospital Medical Center (CCHMC), has been working to become the most welcoming, accessible, and inclusive Zoo for individuals with developmental disabilities and their families. The Zoo has made great progress toward this goal since the effort, funded by a grant from the Institute of Museum and Library Services (IMLS), began in 2017.<\/p>\n<p class=\"last-child odd\">Many Cincinnati Zoo staff members have also received training provided by the LEND (Leadership Education in Neurodevelopmental and related Disabilities) professionals at Children\u2019s Hospital on how to welcome and support visitors with developmental disabilities.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\">Visitors are welcome to bring their own food, beverages, and coolers into the Zoo! Glass and outside alcohol are prohibited.<\/p>\n<p class=\"even\">Some dining options may not be open during your visit. Information on what to expect can be found at\u00a0<a href=\"\/plan-your-adventure\/\"><span style=\"color: #993300;\">Plan Your Adventure<\/span><\/a> on the morning of your visit. Base Camp Caf\u00e9 is open daily and offers options such as chicken tenders, pizza, salads, burgers, and more. All dining options, menu information and allergen information can be found on the Zoo website at <a href=\"\/plan-your-adventure\/#shop\">Shopping &amp; Dining<\/a>. \u00a0While our food team is as careful as possible when alerted to allergy needs, there is a possibility of cross-contamination. Most of the processing plants that the Zoo uses do process common allergies as well.<\/p>\n<p class=\"odd\">Cups of water are available at no cost at any open dining location. Water fountains are available throughout the Zoo (these are turned off during the Winter season).<\/p>\n<p class=\"odd\">The Zoo is unable to provide refrigeration of any kind for any items that may need to be kept cool. We advise that if you require certain items (food or medicine) to be kept chilled, you may bring in a cooler with you. We welcome visitors to administer or tend to medical needs where they feel comfortable in the park. We have many quieter places off of the main path, benches, and family restrooms to utilize. The family restrooms in the Vine Street Village are equipped with adult-size changing tables.<\/p>\n<p>The Visitor Experience team may be able to store medical equipment or a cooler for medical needs on a case-by-case basis.<\/p>\n<p class=\"last-child even\">For more information about storing medical items or places to comfortably administer these items, please visit the Welcome Center upon arrival, or email\u00a0<a class=\"first-child last-child odd\" href=\"mailto:ticketing@cincinnatizoo.org\" aria-label=\"send an email to ticketing@cincinnatizoo.org\" data-uw-rm-vglnk=\"\">ticketing@cincinnatizoo.org<\/a>\u00a0at least (2) days prior to your visit to coordinate.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\" data-wp-editing=\"1\">The Cincinnati Zoo &amp; Botanical Garden is committed to welcoming all visitors and actively complies with the ADA Title III and Ohio regulations regarding service animals. Therapy or emotional support animals are not permitted in the Zoo. If your animal does not meet the requirements for entry, you will be permitted to leave and return without the animal.<\/p>\n<p class=\"even\">Upon entry, service animal handlers will be greeted by a Visitor Experience Supervisor to be checked in with the two legal ADA questions regarding service animals. Members are encouraged to get a notation on their membership card that will allow them to expedite entry during future visits. All visitors will receive a Service Animal Map.<\/p>\n<p class=\"odd\"><a class=\"first-child last-child odd\" title=\"Click here to view the service animal map\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2026\/02\/Service_Animal_Map_N2-11-26pdf.pdf\" target=\"_blank\" rel=\"noopener\" data-uw-pdf-br=\"1\" data-uw-pdf-doc=\"\">Click here to view the service animal map<\/a><\/p>\n<p class=\"even\">While your service animal has been socialized for most public settings, touring a zoo \u2013 especially for the first time \u2013 can be an unusual experience. Some areas of the Zoo have been observed to be dangerous or stressful to either Zoo animals or service animals. The Zoo has worked with a local service dog training organization, Circle Tail Inc, to identify sensitive and restricted areas of the Zoo with trained and in training service dogs.<\/p>\n<p class=\"odd\">Areas designated as \u2018Restricted\u2019 are indicated on the Service Animal Map and listed below. Because we are subject to strict regulations regarding the protection and well-being of our Zoo animals, service animals are not permitted in the following areas:<\/p>\n<ul class=\"even\">\n<li class=\"first-child odd\"><strong class=\"first-child last-child odd\">Goat Yard, Galapagos Tortoise Yard, Free-Flight Aviary, Butterfly Aviary, Roo Valley, Blakely&#8217;s Barnyard Bonanza, Giraffe Feeding Experience and Behind-the-Scenes Tours:<\/strong>\u00a0direct contact between service animals and Zoo animals poses risk for zoonotic disease transmission.<\/li>\n<li class=\"even\"><strong class=\"first-child last-child odd\">Wings of Wonder Bird Experience<\/strong>\u00a0(Memorial Day-Labor Day): free-flight birds have become distracted from their behaviors in the presence of service animals, which can lead to safety concerns for Zoo animals and keepers.<\/li>\n<li class=\"even\"><strong class=\"first-child last-child odd\">Jungle Trails:<\/strong>\u00a0primates have displayed stress behaviors in the presence of service animals.<\/li>\n<li class=\"odd\"><strong class=\"first-child last-child odd\">Gorilla World:<\/strong>\u00a0primates have displayed stress behaviors in the presence of service animals.<\/li>\n<li class=\"even\"><strong class=\"first-child last-child odd\">Cheetah Encounter:<\/strong>\u00a0cheetahs, domestic cats, and domestic dogs have become distracted from their behaviors in the presence of service animals, which can lead to safety concerns for Zoo animals and keepers.<\/li>\n<\/ul>\n<p><b><span data-contrast=\"auto\">Guests with service animals are permitted to visit restricted areas without their service animal. To visit one of these areas, please contact Visitor Experience at 513-475-6198.<\/span><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p class=\"odd\">Areas designated as \u2018Sensitive\u2019 are indicated on the Service Animal Map and listed below. In these areas, we ask service animal handlers to be observant of their animal\u2019s behavior and the behaviors of Zoo animals, and to adjust their viewing accordingly for the well-being of all animals:<\/p>\n<ul class=\"even\">\n<li class=\"first-child odd\"><strong class=\"first-child last-child odd\">Night Hunters<\/strong><\/li>\n<li class=\"even\"><strong class=\"first-child last-child odd\">Cat Canyon<\/strong><\/li>\n<li class=\"odd\"><strong class=\"first-child last-child odd\">African Lions<\/strong><\/li>\n<li class=\"even\"><strong class=\"first-child last-child odd\">Birds of the World<\/strong><\/li>\n<li class=\"odd\"><strong class=\"first-child last-child odd\">Meerkats<\/strong><\/li>\n<li class=\"last-child even\"><strong class=\"first-child last-child odd\">Jungle Trails<\/strong><\/li>\n<li><strong>Wolf Woods<\/strong><\/li>\n<li><strong>Siamang Point<\/strong><\/li>\n<\/ul>\n<p class=\"odd\">The Zoo reserves the right to designate areas as restricted or sensitive without prior notice if a service animal\u2019s presence is demonstrated (through prior or current situations) to cause a Zoo animal undue stress or anxiety, or as a result of new births, breeding behavior, or new animals in habitats.<\/p>\n<p class=\"even\">For the health and safety of our visitors, staff, Zoo animals, and visiting service animals:<\/p>\n<ul class=\"odd\">\n<li class=\"first-child odd\">Service animals must be harnessed, leashed, or tethered or controlled by voice commands.<\/li>\n<li class=\"even\">Service animals are expected to stay off rock barriers, keep all paws on the ground at Zoo habitats, and not bark at Zoo animals.<\/li>\n<li class=\"last-child odd\">Service animals should be kept at least 10-feet away from Zoo animals presented with interpreters or walking outside of habitat space. Direct contact between Zoo animals and service animals is prohibited.<\/li>\n<\/ul>\n<p class=\"even\">Care and supervision of service animals is the sole responsibility of the owner.<\/p>\n<p class=\"odd\">Per the ADA, service animals may be excluded if their presence alters the nature of the Zoo\u2019s services or if the animal is out of the owner\u2019s control. If a service animal is excluded, the owner will be able to visit without the service animal.<\/p>\n<p class=\"even\">For more information or assistance, please call a Visitor Experience Supervisor at 513-475-6198 or email\u00a0<a class=\"first-child last-child odd\" href=\"mailto:ticketing@cincinnatizoo.org\" aria-label=\"send an email to ticketing@cincinnatizoo.org\" data-uw-rm-vglnk=\"\">ticketing@cincinnatizoo.org<\/a>.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\">The Zoo has single and double strollers, manual wheelchairs, and electric wheelchairs that are available for rent at the Welcome Center, located in Historic Vine Street Village. We have a limited inventory and provide these items on a first-come, first-serve basis. There are a limited number of each item that can be reserved online ahead of time. Online reservations must be made at least 24 hours in advance. We recommend arriving early to rent strollers and wheelchairs.<\/p>\n<p class=\"even\"><em class=\"first-child last-child odd\">Must be at least 18 years of age to rent\/operate the ECV<\/em><\/p>\n<p>Single Strollers &#8211; $13 ($12 for members, $11 with valid SNAP\/EBT card)<\/p>\n<ul>\n<li>60 lbs. maximum<\/li>\n<li>23&#8243;W x 39&#8243;D x 41&#8243;H<\/li>\n<\/ul>\n<p>Double Strollers &#8211; $16 ($15 for members, $13 with valid SNAP\/EBT card)<\/p>\n<ul>\n<li>100 lbs. maximum<\/li>\n<li>32&#8243;W x 39&#8243;D x 41&#8243;H<\/li>\n<\/ul>\n<p>Manual Wheelchair &#8211; $13 ($12 for members, $11 with valid SNAP\/EBT card)<\/p>\n<ul>\n<li>350 lbs. maximum<\/li>\n<li>20&#8243;W x 15&#8243;D<\/li>\n<\/ul>\n<p>ECV &#8211; $38 ($43 with a canopy, $30 with valid SNAP\/EBT card)<\/p>\n<ul>\n<li>450 lbs. maximum<\/li>\n<li>23&#8243;W x 48&#8243;L x 42&#8243;H<\/li>\n<\/ul>\n<p class=\"odd\"><a class=\"first-child last-child odd\" title=\"(Click here to reserve a rental for your visit!)\" href=\"https:\/\/store.cincinnatizoo.org\/webstore\/shop\/ViewItems.aspx?CG=1&amp;C=ga#691418\" target=\"_blank\" rel=\"noopener\">(Click here to reserve a rental for your visit!<\/a> If rentals are showing sold out, we recommend arriving as early as possible for the best chance at renting one.)<\/p>\n<p><em>*a limited number of rentals can be offered at the SNAP\/EBT discounted price per day<\/em><\/p>\n<p class=\"even\">The Cincinnati Zoo is one of the oldest zoos in the nation, and was built on a hill. Please be advised that the Zoo has many inclines. We are happy to have many benches and rest areas throughout the Zoo, and any of our employees can guide you to paths that will be less steep.<\/p>\n<p class=\"odd\">Due to the size of paths, and varying volume of pedestrian traffic, the Cincinnati Zoo cannot permit the use of larger or oversized OPDMDs (Other Power-Driven Mobility Devices), including golf carts and ATVs. Electric scooter rentals (such as Bird or Lime scooters) are not permitted in the Zoo.<\/p>\n<p class=\"even\">Visitors using a Segway for a disability are permitted to use the device at the Zoo. Segway speed should not exceed pedestrian traffic (approximately 5 mph), and are restricted from animal encounter areas such as Galapagos Yard, Goat Yard, Roo Valley and Giraffe Ridge. Segways should be parked in stroller parking areas when not in use.<\/p>\n<p class=\"last-child odd\">For more information about mobility and permittable OPDMD\u2019s, please email Annie DeGrood at <a href=\"mailto:annie.degrood@cincinnatizoo.org\">annie.degrood@cincinnatizoo.org<\/a>.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\">These elements allow for tactile learning, or opportunities for the blind and visually impaired. Tactile elements around the Zoo include:<\/p>\n<p class=\"even\"><strong class=\"first-child last-child odd\">Elephant House<\/strong>\u00a0\u2013 Baby elephant statue outside of Elephant House<\/p>\n<p class=\"odd\"><strong class=\"first-child last-child odd\">Africa<\/strong>\u00a0\u2013 Lions statue, painted dog ears, dung beetle, hippo statues in the ground<\/p>\n<p class=\"even\"><strong class=\"first-child last-child odd\">Wings of Wonder<\/strong>\u00a0\u2013 Metal birds that make their birdcall when you touch them<\/p>\n<p class=\"odd\"><strong class=\"first-child last-child odd\">Wolf Woods<\/strong>\u00a0\u2013 Otter paws<\/p>\n<p class=\"even\"><strong class=\"first-child last-child odd\">Children\u2019s Zoo<\/strong>\u00a0\u2013 Joe Spaulding statue with frog, doe, raccoon and tortoise<\/p>\n<p class=\"odd\"><strong class=\"first-child last-child odd\">North American Hill<\/strong>\u00a0\u2013 artistic polar bear statue<\/p>\n<p class=\"even\"><strong class=\"first-child last-child odd\">Jungle Trails<\/strong>\u00a0\u2013 artistic lion statues near golden-headed lion tamarins, snake on the floor near sifakas<\/p>\n<p class=\"odd\"><strong class=\"first-child last-child odd\">Reptile\u00a0<\/strong>\u2013 Galapagos tortoise statue<\/p>\n<p class=\"even\"><strong class=\"first-child last-child odd\">Cat Canyon<\/strong>\u00a0\u2013 tiger silhouette statue<\/p>\n<p class=\"odd\"><strong class=\"first-child last-child odd\">Gorilla World<\/strong>\u00a0\u2013 gorilla statue on the main path, gorilla hand and foot steel casts<\/p>\n<p class=\"even\"><strong class=\"first-child last-child odd\">Passenger Pigeon Memorial<\/strong>\u00a0\u2013 pigeon statue on the main path<\/p>\n<p class=\"odd\"><strong class=\"first-child last-child odd\">Manatee Springs<\/strong>\u00a0\u2013 Manatee statue (on main path), crocodile feet iron casts, crocodile statue, manatee bench<\/p>\n<p class=\"even\"><strong class=\"first-child last-child odd\">Animal Touch Areas<\/strong>\u00a0\u2013 Goat Yard (seasonally), Galapagos Tortoise Yard (seasonally). Seasonal Wild Encounters throughout the park with random animal encounters.<\/p>\n<p class=\"last-child odd\">Some items require a step off the path to touch them\u2014please step carefully and return to the path when you are finished.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\">As part of the Cincinnati Zoo &amp; Botanical Garden\u2019s Access for All program, we are committed to inspiring every visitor with wildlife every day, and we believe everyone should have the opportunity to experience and cultivate a positive connection to wildlife and wild places. We seek to include all members of our community, regardless of economic status or other limiting factors. This include our commitment to facilitating the accessibility and usability of our website, for all people.<\/p>\n<p class=\"last-child even\">We are working on the web accessibility standards as outlined by the World Wide Web Consortium\u2019s Web Content Accessibility Guidelines 2.0 Level AA (WCAG 2.0 AA). While our efforts are ongoing, if you do encounter an accessibility issue, please let us know (be sure to specify the web page in your email) at\u00a0<a class=\"first-child last-child odd\" href=\"mailto:pr@cincinnatizoo.org\" aria-label=\"send an email to pr@cincinnatizoo.org\" data-uw-rm-vglnk=\"\">pr@cincinnatizoo.org<\/a><\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><p>The Cincinnati Zoo website can be translated into several languages other than English. Click the drop-down menu in the top right corner to select your language.<\/p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"even\">Our Public Safety team is prepared to respond in all emergency situations, from small bandages and bee stings to major medical emergencies.<\/p>\n<p class=\"odd\">In case of an emergency while at the Zoo, please alert an employee or call 513-475-6112. Public Safety has quick access to first responders, CFD, CPD, and ambulances \u2013 we ask that you call Zoo Public Safety before calling 911.<\/p>\n<p class=\"last-child even\">In an animal-related, weather-related, or visitor-related emergency, Public Safety will use the intercom to inform and assist visitors.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\">If a caregiver is required to assist a visitor during their Zoo visit, one caregiver can receive a FREE admission ticket. The caregiver needs to identify that they are a caregiver at the ticketing windows to receive free admission. The visitor requiring a caregiver, and any additional caregivers, will need to purchase an admission ticket to enter the Zoo.<\/p>\n<p class=\"last-child even\"><em class=\"first-child last-child odd\">Caregiver Memberships: If an adult (over the age of 18) requires the use of a caregiver to attend the Zoo, please contact <a href=\"mailto:membership@cincinnatizoo.org\">membership@cincinnatizoo.org<\/a> to discuss membership options.<\/em><\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\">The Zoo has <span style=\"color: #993300;\"><strong><a style=\"color: #993300;\" href=\"\/plan-your-adventure\/#map\">several parking lots<\/a><\/strong><\/span> available to visitors, including:<\/p>\n<ul class=\"even\">\n<li class=\"first-child odd\">Vine Lot (Lot A) located at 3427 Vine Street \u2013 20 dedicated handicap\/accessible parking spots<\/li>\n<li class=\"even\">Visitors with handicap\/accessible placards will always be allowed to park in Vine Lot, even if the lot is full for other incoming traffic. Please have your placard visible to attendants when entering Vine Lot.<\/li>\n<li class=\"odd\">Erkenbrecher Lot on Vine St &amp; Erkenbrecher Ave \u2013 please go to Vine Lot for accessible parking<\/li>\n<li class=\"last-child even\">Dury Lot (Lot D) on Dury Ave &amp; Rockdale Ave \u2013 please go to Vine Lot for accessible parking<\/li>\n<\/ul>\n<p class=\"odd\">If you plan to rent a manual or electric wheelchair and need it to enter the Zoo, please alert a parking attendant and they will assist you with retrieving one (availability of wheelchairs may vary and is not guaranteed).<\/p>\n<p class=\"last-child even\">Parking can be hectic on busy days (holiday breaks, weekends, nice weather). We are currently improving our Euclid parking lot, so you may notice construction and limited spots available. We recommend arriving before 11AM or after 2PM to avoid most traffic difficulties. Parking is on a first-come, first-serve basis and cannot be guaranteed as we sometimes run out of parking spots.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"even\">All Zoo visitor restrooms are equipped with at least 1 accessible stall and 1 baby changing table.<\/p>\n<ul class=\"odd\">\n<li class=\"first-child odd\">Vine Street Village\n<ul class=\"first-child last-child odd\">\n<li class=\"first-child last-child odd\">2 Sensory-Friendly family restrooms with adult changing table (31\u201d off of the ground, can accommodate up to 400lbs; transfer board available in Welcome Center)<\/li>\n<\/ul>\n<\/li>\n<li class=\"even\">Mai Thai\u2019s Marketplace\n<ul class=\"first-child last-child odd\">\n<li class=\"first-child last-child odd\">1 Sensory-Friendly family restroom<\/li>\n<\/ul>\n<\/li>\n<li class=\"odd\">LaRosa\u2019s\n<ul class=\"first-child last-child odd\">\n<li class=\"first-child last-child odd\">1 Sensory-Friendly family restroom<\/li>\n<\/ul>\n<\/li>\n<li class=\"even\">Picnic Shelters\n<ul class=\"first-child last-child odd\">\n<li class=\"first-child last-child odd\">2 Sensory-Friendly family restrooms with adult changing table (31\u201d off of the ground, can accommodate up to 400lbs)<\/li>\n<\/ul>\n<\/li>\n<li class=\"odd\">Children\u2019s Zoo<\/li>\n<li class=\"last-child even\">Education Center<\/li>\n<\/ul>\n<p class=\"last-child even\">Sensory-Friendly restrooms include manual flush toilets instead of automatic flush, and paper towels instead of hand dryers. Visitors who are non-binary or prefer not to use a gendered bathroom are welcome to use the single-room family restrooms around the Zoo.<\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><\/p>\n<p class=\"first-child odd\">The Cincinnati Zoo has a<span style=\"color: #993300;\"><strong><a style=\"color: #993300;\" href=\"\/plan-your-adventure\/rides-attractions\/\"> train, carousel, Giraffe Feeding Experience, and Roo Valley Walkabout<\/a><\/strong><\/span>\u00a0for visitors\u2019 enjoyment. Hours of operation vary seasonally and for maintenance; please check the website for current hours.<\/p>\n<p class=\"even\">The\u00a0<strong class=\"first-child last-child odd\">Safari Train<\/strong> takes visitors on a journey around the inner loop of the Zoo with the ability to see habitats from a unique vantage-point. The train ride starts at the Train Station, across from Base Camp Caf\u00e9, and takes a single loop around the Zoo, ending in the same place. The seating benches are 45\u201d wide, and are 30\u201d deep from the backrest-to-backrest. Boarding the train requires visitors to step up 19\u201d and to clear a 14\u201dw x 51\u201dh entry into the car. Guests under 42 inches in height must be accompanied by a responsible adult.<\/p>\n<p class=\"odd\">The Safari Train has an accessible train car that can accommodate 1 wheelchair at a time. The accessible car is 56\u2033 long and 37\u2033 wide. Boarding the train using our accessible ramp requires visitors to clear a 32\u201dw x 50\u201dh entry into the car. To use the accessible train car, speak to an employee who will assist you in boarding the car up a ramp and securing the wheelchair using wheel locks.<\/p>\n<p class=\"even\">Note: the train produces artificial chugging noises, an artificial train whistle sound, and will sound a bell at every train crossing. In addition, the train may produce loud grinding noises against the tracks. Guests with sensitivity to loud noises may become uncomfortable during the train ride.<\/p>\n<p class=\"odd\">The\u00a0<strong class=\"first-child last-child odd\">Conservation Carousel<\/strong>, located on the West side of Swan Lake, allows visitors to ride different animals moving up and down around the carousel for several minutes. Each animal requires visitors to step up or be lifted to a maximum 22\u201d and swing their leg over to the other side of the animal. There are 2 benches to sit on. 2 carousel animals, the giraffe and camel, do not go up and down. Guests under 42 inches in height must be accompanied by a responsible adult. Riders under 42 inches must wear a seatbelt during the ride.<\/p>\n<p class=\"even\">The Conservation Carousel can accommodate 1 wheelchair at a time. To ride the carousel in a wheelchair, speak to an employee who will assist you in boarding the car up a ramp and securing the wheelchair using wheel locks.<\/p>\n<p class=\"last-child odd\">The\u00a0<strong class=\"first-child odd\">Access Pass<\/strong>\u00a0is available for visitors who may have significant trouble standing\/waiting in line at the\u00a0<strong class=\"last-child even\">train, carousel, Giraffe Feeding Experience, or Roo Valley.<\/strong> Using the Access Pass, visitors will wait the same length of time as the line, but outside of the traditional physical line. To use an Access Pass, ask an employee at the Welcome Center, train, carousel, Giraffe Feeding Experience, or Roo Valley for a pass: they will calculate the wait time and give you a lanyard with the time you are allowed to ride\/enter the experience. At or after your time has passed, bring the lanyard to an employee at the ride or experience, and they will take it and allow you onto the next ride or experience through a separate entrance.<\/p>\n<p><strong>Note:<\/strong> due to the manufacturer and safety specifications of our train and carousel, some personal mobility devices may not be allowed on the accessible section of our rides and may require guests to transfer to a Zoo provided manual wheelchair.<\/p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><p><strong><a class=\"image-link\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/11\/sensory-santa-macy.png\"><img decoding=\"async\" class=\"wp-image-257185 alignright lazyload\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/11\/sensory-santa-macy.png\" alt=\"\" width=\"338\" height=\"299\" data-srcset=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/11\/sensory-santa-macy.png 679w, https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/11\/sensory-santa-macy-300x265.png 300w\" data-sizes=\"(max-width: 338px) 100vw, 338px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 338px; --smush-placeholder-aspect-ratio: 338\/299;\" \/><\/a>Sensory-Friendly Santa\u00a0<\/strong><\/p>\n<p>Sensory-friendly Santa has ended for the 2025 season and will return in 2026.<\/p>\n<p>The Cincinnati Zoo &amp; Botanical Garden\u2019s\u00a0Zoo\u00a0Access for All\u00a0program is designed to encourage families and individuals of all backgrounds to visit our world-class organization to build lifelong and multi-generational memories.<\/p>\n<p>*<em>Admission not included with reservation. Valid admission ticket or membership required for entry to the zoo.<\/em><\/p>\n<ul data-editing-info=\"{&quot;applyListStyleFromLevel&quot;:true}\">\n<li>Reserved times to help families avoid standing in line and waiting<\/li>\n<li>Holiday music volume is lowered and bright lights are dimmed or turned off<\/li>\n<li>Only one family has access to the area at a time to avoid additional distraction or stimulation<\/li>\n<li>Santa received training from Dr. Jen Smith (Children\u2019s LEND Program) for tips and information on interacting with visitors with different abilities.<\/li>\n<li>Families visited Santa and the Zoo before the Festival of Lights crowds arrive, and before it\u2019s dark (for those with holiday light sensitivities)<\/li>\n<li>For families wishing to visit Santa during the Festival of Lights, the Zoo has the Access Pass. Using the Access Pass, visitors will wait the same length of time as the line, but outside of the traditional physical line. To use an Access Pass, ask an employee at the Welcome Center.<\/li>\n<\/ul>\n<p><a title=\"PNC Festival of Lights Social Narrative\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/10\/Going-to-PNC-Festival-of-Lights-at-the-Cincinnati-Zoo_1.pdf\" target=\"_blank\" rel=\"noopener\">PNC Festival of Lights Social Narrative<\/a><\/p>\n<p><a title=\"Sensory Santa Social Narrative\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2025\/11\/Sensory-Friendly-Santa-Social-Narrative-2025.pdf\" target=\"_blank\" rel=\"noopener\">Sensory Santa Social Narrative<\/a><\/p>\n<p>Sensory Santa Sponsored by:<\/p>\n<p class=\"even odd\"><a class=\"image-link\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2023\/11\/Macys_Logo_R_redblack-300x128-1.jpg\"><img decoding=\"async\" class=\"size-full wp-image-216584 alignnone lazyload\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2023\/11\/Macys_Logo_R_redblack-300x128-1.jpg\" alt=\"macys logo with star\" width=\"300\" height=\"128\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 300px; --smush-placeholder-aspect-ratio: 300\/128;\" \/><\/a><\/p>\n<p>\n<\/div>\n      <\/div><div class=\"accordions__tab\" role=\"tab\" data-aos=\"fade-up\">\n        <span class=\"accordions__tab-toggle tab-toggle\" role=\"button\" title=\"toggle tab\" aria-label=\"toggle tab\"><i class=\"fa fa-chevron-down\" aria-hidden=\"true\"><\/i>\n        <\/span>\n        <div class=\"accordions__tab-content tab-body\" role=\"tabpanel\"><p><a class=\"image-link\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/IMG_7690-scaled.jpg\"><img decoding=\"async\" class=\"wp-image-249775 alignright lazyload\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/IMG_7690-scaled.jpg\" alt=\"\" width=\"337\" height=\"253\" data-srcset=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/IMG_7690-scaled.jpg 2560w, https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/IMG_7690-300x225.jpg 300w, https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/IMG_7690-1024x768.jpg 1024w, https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/IMG_7690-768x576.jpg 768w, https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/IMG_7690-1536x1152.jpg 1536w, https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/IMG_7690-2048x1536.jpg 2048w\" data-sizes=\"(max-width: 337px) 100vw, 337px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 337px; --smush-placeholder-aspect-ratio: 337\/253;\" \/><\/a>The Zoo offers a Courtesy Cart service for those with mobility concerns who need assistance returning to the front of the Zoo and is on a first-come first-served basis. This cart has a predetermined path starting from the Grove food truck area back to Vine Street Village. To request the Courtesy Cart, please contact Public Safety at (513)475-6112, or visit the Guest Services Podium across from Mai Thai&#8217;s Marketplace.<\/p>\n<p><em>This service is not a constantly running shuttle, and you may experience a brief wait time. The Courtesy Cart can accommodate 1 mobility device at a time. Please note that due to manufacturer safety regulations, some mobility devices may not fit on the cart.<\/em><\/p>\n<p>The Courtesy Cart is made possible by the Heidt Family Foundation:<\/p>\n<p><a class=\"image-link\" href=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/heidt.png\"><img decoding=\"async\" class=\"wp-image-249774 alignnone lazyload\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/heidt.png\" alt=\"\" width=\"241\" height=\"242\" data-srcset=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/heidt.png 549w, https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/heidt-300x300.png 300w, https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2024\/09\/heidt-150x150.png 150w\" data-sizes=\"(max-width: 241px) 100vw, 241px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 241px; --smush-placeholder-aspect-ratio: 241\/242;\" \/><\/a><\/p>\n<\/div>\n      <\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h3>Contact Us<\/h3>\n<p class=\"even\">For specific questions regarding accessibility, email Annie DeGrood at <a href=\"mailto:annie.degrood@cincinnatizoo.org\">annie.degrood@cincinnatizoo.org<\/a>. Please allow up to 2 days to respond.<\/p>\n<p class=\"odd\">For general questions or immediate needs, please call the Visitor Experience Team at 513-559-7713 or email us at\u00a0<a class=\"first-child last-child odd\" href=\"mailto:info@cincinnatizoo.org\" aria-label=\"send an email to info@cincinnatizoo.org\" data-uw-rm-vglnk=\"\">info@cincinnatizoo.org<\/a>.<\/p>\n<p class=\"last-child even\">For Public Safety needs or concerns, please call 513-475-6112.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"line-spacer\" style=\"padding-top:20px; padding-bottom:20px;\"><hr><\/div><div class=\"spacer\" style=\"padding-bottom:20px;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<h5 class=\"first-child odd\" role=\"heading\" data-uw-rm-heading=\"level\" aria-level=\"4\">Thanks to these partners for supporting the Zoo Access for All program:<\/h5>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/4&#8243;]<div data-aos=\"fade-up\" class=\"image-block themed\"><img decoding=\"async\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2018\/08\/Cincinnati_Childrens_Hospital_Medical_Center_Logo.png\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 552px; --smush-placeholder-aspect-ratio: 552\/181;\" \/><\/div><!-- .img-block -->[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div data-aos=\"fade-up\" class=\"image-block themed\"><img decoding=\"async\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2018\/08\/uc-logo.png\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 521px; --smush-placeholder-aspect-ratio: 521\/107;\" \/><\/div><!-- .img-block -->[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div data-aos=\"fade-up\" class=\"image-block themed\"><img decoding=\"async\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2018\/08\/lend.png\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 743px; --smush-placeholder-aspect-ratio: 743\/153;\" \/><\/div><!-- .img-block -->[\/vc_column][vc_column width=&#8221;1\/4&#8243;]<div data-aos=\"fade-up\" class=\"image-block themed\"><img decoding=\"async\" data-src=\"https:\/\/cincinnatizoo.org\/wp-content\/uploads\/2018\/08\/imls.png\" alt=\"\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" style=\"--smush-placeholder-width: 633px; --smush-placeholder-aspect-ratio: 633\/235;\" \/><\/div><!-- .img-block -->[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text] We seek to include all members of our community regardless of economic status or other limiting factors. The Cincinnati Zoo &amp; Botanical Garden\u2019s Zoo Access for All program is designed to encourage families and individuals of all backgrounds to visit our world-class organization to build lifelong and multi-generational memories. We are committed to [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":216479,"parent":34,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/page-full-width.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-215786","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Zoo Access for All | Cincinnati Zoo<\/title>\n<meta name=\"description\" content=\"We seek to include all members of our community regardless of economic status or other limiting factors. 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